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Refunds

To keep it short: If you would like to receive a refund, please reach out and let us know why. We love to receive feedback, and while we don't guarantee refunds outside the initial 14-days refund period, we're often happy to provide a refund for reasonable requests on a per case basis.

No questions asked refunds: 14 days after initial subscription

Within 14 days after which a subscription is started, we offer no-questions-asked refunds. Please contact support@arcstudiopro.com, and we will refund you as soon as possible. Please note that refunds are processed Monday to Friday during US working hours, so please give us some extra time if you request a refund during weekends.

Please also note that this 14 day refund policy is available after the initial subscription purchase was made. There is also an additional 7 days free trial after you created your account, during which you can also try the product.

Refunds outside the 14 day refund period

Generally, sales after the 14 day refund period are final.

That said, please email us with a reason for a refund and we may provide one at a per case basis. (Please note that we usually provide them, but please also note that we reserve the right to decline them.)

If you forget to cancel your subscription, please also reach out and we may also grant refunds on a per case basis. (Please note that we usually provide them, but please also note that we reserve the right to decline them.)

Our contact details

If you have questions regarding our refund policy, feel free to contact us:

Arc Studio Labs, Inc.
support@arcstudiopro.com

Mailing address:
Arc Studio Labs, Inc.
2810 N Church St PMB 65228
19802 Wilmington, Delaware
USA